Questions and answers

Wirk is an AI marketing assistant for small businesses and agencies. It writes posts and images, answers your inbox, plans your month, drafts ads and builds landing pages that take enquiries and payments. Your team approves each step before anything goes out.

Enter your email on the sign-up page and we send you a 6-digit code. Type it in and you're in: your account and your first workspace are created at the same moment. There's no password to remember.

No. Every new workspace starts on the Free plan, with 1,500 credits every day. You only add a card when you choose a paid plan or buy extra credits.

The home screen shows a short checklist: tell Wirk about your business (or import it from your website), connect a Facebook, Instagram or other publishing account, make your first post, and publish it.

Yes. Import from website reads your homepage and a couple of key pages, suggests a brand voice, colours and handle, and saves what your site says as knowledge documents for you to review. Pinned knowledge documents are used in every task.

Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Telegram and WhatsApp, plus Google Business Profile, Google Ads and Meta ads. You can also connect Slack, Google Drive, your own email server and other tools. The integrations page lists them all.

No. Posts, replies, ad campaigns and budget changes wait in Approvals until someone approves them. The only exception is an automatic reply rule that a workspace admin can turn on for specific channels and kinds of messages, such as thank-you comments.

Workspace owners and admins. Members can ask the AI for work, but approving, rejecting, cancelling or retrying actions is for admins.

Yes. You can change the text, the caption for each network and the time it goes out, then approve. You can also reject it, and nothing happens.

Campaigns are drafted, checked against each ad platform's rules and queued for approval. Approving creates the campaign paused, so you decide when it starts, and every campaign is held to the daily spending limit you set in Settings.

Yes. Approvals, rejections, connection changes, review links and other important actions are written to the workspace's audit log, which admins can see in Settings.

It's off until an admin turns it on. The admin picks the channels, the kinds of messages (for example, thanks) and how confident the AI must be. Anything that doesn't match still waits for a person.

Credits pay for the AI's work, such as writing, images and research. 1,000 credits are worth about $1. Every plan gets 1,500 free credits a day, and paid plans add a monthly allowance.

Today's free credits first, then your plan's monthly allowance, then any top-up credits you've bought. Top-up credits never expire.

Work that needs credits pauses until the next day's free credits arrive, your monthly allowance refills, or you buy a top-up. The app warns you when credits are running low, so it doesn't happen by surprise.

No. Before a task starts, the credits it may need are set aside, and the task stops at that amount. You're charged only for what it actually used, and the rest is released.

Yes. Connect your own Anthropic key in Plugins and the AI's writing is billed to your Anthropic account instead of using credits. Paid tools such as image generation still use credits. If your key stops working, the AI pauses and tells you; we never quietly switch to our key.

In Settings → Billing. Switching plans charges or credits the difference for the rest of the period straight away. If you cancel, the plan keeps working until the end of the paid period, then moves to Free.

No. We don't sell personal data, and we don't use your content to train AI models.

The access keys for your Facebook, Google, Slack and other accounts are encrypted at rest with AES-256-GCM. Each workspace is kept separate, and everything goes out under your own accounts, never ours.

Yes. Invite people by email from Settings as admins or members. How many people a workspace can have depends on the plan.

Yes. One login can belong to several workspaces, for example two businesses, and you can switch between them. Each has its own accounts, content, credits and billing.

Disconnect any account in Plugins and its keys are deleted and revoked. The workspace owner can delete the whole workspace in Settings → Workspace, which removes its content, inbox, files, members and credits and stops billing. The data deletion page explains every option.

Yes, on paid plans. You connect your own Stripe account and visitors pay through Stripe Checkout, so the money goes straight to you and card details never reach us. Prices are set in the app, so an edited page can't change what someone pays.

Yes, on paid plans. Add the domain in Settings, then add a TXT record to prove it's yours and a CNAME (or A record) that points it at Wirk. The page goes live on your domain once both records check out.

Form entries arrive in Leads in the app, with the page they came from. If you connect your own email server, new enquiries are also emailed to your workspace admins.

No. Page visitor numbers are counted without cookies and without storing anyone's IP address. You see visits, sources, devices and conversions for each page.

You make a second version of a live page. Visitors are split between the two, each visitor keeps seeing the version they first saw, and the app tells you in plain words when one version is clearly doing better.

Pages on the Free plan show a small "Made with Wirk" badge. Paid plans remove it.

Slack, Microsoft Teams, WhatsApp, Telegram and Apple Messages. Once you've linked one, you can talk to the assistant there.

Ask for a post, a reply or a plan in plain words, and get the result back in the chat. Admins also get approval cards with Approve and Reject, so they can say yes without opening the app.

Yes. Install Wirk on your phone's home screen and turn on notifications on that device, and your in-app notifications arrive there as alerts too.

Yes. Switch the language to Arabic and the app is shown right to left. Your choice is remembered on your account.

Yes. The AI writes posts, replies and landing pages in Arabic or English, whichever you ask for, and drafts inbox replies in the customer's own language.

Yes. Each page has its own language, so you can use the app in English and publish a page in Arabic, or the other way round.

Yes. Create an agency, add your team as staff, and run each client in its own workspace with its own connected accounts, content, credits and billing.

Agency owners and admins work as admins in client workspaces, and agency members as members. Only the client workspace's own owner can delete it or change its plan.

Yes. Send a client review link. The client can approve or ask for changes and leave comments, and the link stops working when it expires or you revoke it.